Our courses are delivered digitally, so there is no shipping for them: access starts as soon as your payment is confirmed. This page also covers the few physical items we may send. (Payment aggregators may list this page as our “Shipping & Delivery Policy”.)
1. Digital delivery
| What you bought | When you get access | How |
|---|---|---|
| Self-paced course or bundle | Immediately after payment confirmation | Appears in Dashboard → My Courses; confirmation email within 24 Hours |
| Live cohort | Dashboard access immediately; classes from the published start date | Joining links in the dashboard and by email at least 24 hours before each session |
| Subscription | Immediately, for the plan period | All included content unlocked in your dashboard |
| Exam voucher / software licence | Within 3 working days, unless the course page says otherwise | Code sent by email and shown in your dashboard |
If you do not see your course within 24 hours of payment, write to info@legaleva.com with your order ID. We will fix it or refund you in full.
2. Devices and requirements
2.1 You can watch on up to 2 devices at a time through the website and our apps. Each course page lists the minimum browser, operating system and internet speed, and any software you need to install.
2.2 Offline viewing is available only inside our app, in encrypted form, and only during your access period.
3. Service availability
3.1 We aim for 99.5% monthly availability. Planned maintenance is announced at least 24 hours in advance and scheduled between 01:00 and 05:00 IST where possible.
3.2 If the Platform is unavailable for more than 72 consecutive hours for reasons within our control, we extend your access period by the outage time. For live sessions affected by our outage, we hold a make-up session or provide the recording.
4. Physical items (if any)
4.1 Where a course includes a physical item (book, kit, merchandise, printed certificate), the course page says so and states any shipping charge.
4.2 We ship within India through well-known couriers only, usually within 5–10 working days of dispatch; you will get a tracking link.
4.3 If an item arrives damaged, defective or wrong, report it with photos within 7 days of delivery and we will replace it at no cost.
4.4 We currently ship physical items only to addresses in India.
5. Delays
If we cannot deliver access or an item on time, we will tell you the reason and a new date. If the delay is more than 30 days, you may cancel for a full refund of the affected product.
6. Contact
info@ritesociety.com · +91-22-6834 0545